Product help
Troubleshooting and questions
Check the docs for setup and troubleshooting, the FAQ for product boundaries, and the live status page for current service health.
Product help
Check the docs for setup and troubleshooting, the FAQ for product boundaries, and the live status page for current service health.
Direct support
Include the account email, what you were doing, what you expected, and what happened instead. Screenshots help, but do not send passwords, payment-card numbers, or resumes containing sensitive personal data.
Account and billing
Signed-in customers can cancel Pro or update a payment method from the Stripe Customer Portal. You can also export your safe profile, clear browser-local data, or request account deletion.
Security and privacy
Use the contact page and put “SECURITY” in the subject for a suspected security or privacy issue. Please avoid publishing sensitive details while the report is being investigated.